Information and communication technologies

Services tailored to

your needs

Learn about our ICT support and maintenance services and make your ICT infrastructure work for you, not the other way around.

This is how we carry out an ICT support and maintenance service

  • Extensive data collection. 

  • Needs analysis. 

  • Documentation. 

  • Activation of the service:

    • Maintenance.

    • Updates.

    • Troubleshooting.

    • Incident management. 

What are the benefits of doing it with Powernet?

We follow best practices and recommendations, and maintain a complete record of all incidents and interventions.

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Reporting

We provide periodic service tracking reports.

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Incident management

We design an escalation matrix for critical incident management.

Let's talk.

It's your time. Start now!

Tell us what you need, and we will design the most appropriate maintenance and support solution for your business needs.

I have read and agree to the privacy policy.

All the data provided by our clients and/or visitors on the POWERNET I, S.L. website or to its staff, will be included in files, automated or not, created and maintained under the responsibility thereof. The data collected on the website will be used to send content related to the services of POWERNET I S.L. as well as information of the users who visit the website and want more information about specific services.

You can exercise your rights of access, rectification, suppression, opposition, portability and limitation of processing at proteccion-datos@powernet.es, as well as file a complaint with the Spanish Data Protection Agency.

What you need to consider for maintenance and support

Find a partner with experience and certifications in the technologies you use in your company. Make sure that the service levels are specified correctly.

If the service is dependent on contracts with manufacturers, check that they are up to date and offer the required coverage.